Los Angeles-based Fashion Nova is a fast-to-market apparel and lifestyle brand. If you are not sure does Fashion Nova give refunds, this post is right for you!
You must access the Online Returns Portal page, and enter your order number and email address to request a refund from Fashion Nova.
Keep reading and you will learn more about Fashion Nova refund policy.
Does Fashion Nova Give Refunds?
Yes, Fashion Nova does refund your money.
Fashion Nova issues refunds to the original form of payment used on an order in the event that your order:
- Is canceled by Fashion Nova
- One or more of your items sold out since your order was processed
- Item(s) proved to be received damaged, defective, or incorrect
Fashion Nova will take 2-5 business days to clear your refund. The refund amount may take up to 10 business days to post to your account, depending on your financial institution.
Your money will be immediately issued back to your gift card if you used one to buy your item(s).
Also Read: How to Use Afterpay on Fashion Nova?
What is Fashion Nova Refund Policy?
Fashion Nova currently offers store and online returns, but it doesn’t allow refunds to the original form of payment. Despite FTC complaints, the only option right now is a store credit in the form of an E-Gift Card code. Original shipping fees are excluded from store credits.
The purchased items must be returned within 30 days of the delivery date and include an order packing slip in order to qualify for a refund under their current policy. You have seven days from the delivery date to report any clothing that is incorrect or damaged.
If the items are unworn, unwashed, and still have their original tags, they may be returned.
Related Reading: How to Cancel Fashion Nova Order?
How to Get a Fashion Nova Refund on the Website?
To get the Fashion Nova store credit in the form of an electronic gift card, you will have to return the items first. You can start the return process on their website:
- Open the Online Returns Portal page
- Provide your email address and the order number
- Hit Next and select the items you wish to return
- Include reasons for the return
- Confirm your selection and the shipping address
- Provide the payment details for the return shipping label
- Print out the shipping label when your payment goes through
- Prepare your package and the packing slip and ship it
The shipping address for Fashion Nova returns is Fashion Nova, 12588 Florence Avenue. Santa Fe Springs, CA 90670.
Read More:
How to Get a Fashion Nova Refund in a Store?
If you purchased clothes or shoes from Fashion Nova on their website, you can also return them at one of their retail locations:
- Find which Fashion Nova location is the closest on their Locations page
- Check the business hours online or over the phone
- Take the items you want to return with the original packaging, paperwork, accessories, and tags
- Talk to the salesperson about your store credit
Store credit received in their retail locations will be on a physical gift card that can be redeemed for in-store purchases only, even if the original payment was made online.
Check Fashion Nova Reviews for more information.
How Long Do Fashion Nova Refunds Take?
Once the items are returned to Fashion Nova‘s distribution center, it usually takes them five to seven business days to process the returns and issue your store credit.
You ought to get your gift card as soon as the return is approved if you’re returning the items to a store.
How to Check the Status of Your Refund Request?
Fashion Nova refunds depend on the returns. It could take a few days or longer for the return shipment to reach the business, depending on your location and the time of year.
Make sure to keep your tracking information, and if you need to check whether Fashion Nova received the parcel, you can contact them via their Online Request Form.
Also Read: How Long Does Fashion Nova Take to Ship?
Takeaway: Does Fashion Nova Give Refunds
Fashion Nova returns and exchanges are up to the discretion of their team. As per their return policy, they may choose to process a store credit refund instead of a direct refund.
Please keep in mind that even if you receive store credit from Fashion Nova, your remaining Zip installments are still due. Your store credit E-Gift Card code will be sent to the email associated with the relevant order (this email will come from Fashion Nova directly).For more about Fashion Nova,keep reading:
- How To Become a Fashion Nova Model?
- When Does Fashion Nova Restock?
- Is Fashion Nova Good Quality?
- Is Fashion Nova Fast Fashion?
FAQs About Does Fashion Nova Give Refunds
Does Fashion Nova Return to Card?
Your money will be immediately issued back to your gift card if you used one to buy your item(s).
Why Does Fashion Nova Not Give Refunds?
Fashion Nova doesn’t issue refunds because they want to make sure that their customers are satisfied with their purchases. An item can always be exchanged for a different one if a customer is dissatisfied with their purchase.
How Long Do Fashion Nova Refunds Take?
Once the items are returned to Fashion Nova’s distribution center, it usually takes them five to seven business days to process the returns and issue your store credit.
If you take the items back to the store, you ought to get your gift card right away after the return is accepted.
What is the Return Address for Fashion Nova?
PO Box 7010, Burbank, CA 91510 is the return address for Fashion Nova.
