Fashion Nova Return Policy: Updated Guide 2023

Fashion Nova is a popular fashion retailer. Bought something from Fashion Nova but want to return it? Then our Fashion Nova return policy guide will definitely help you.

Fashion Nova‘s returns system works with a portal and a label that customers need to purchase in order to return them. According to the Fashion Nova return policy, it takes around 5-7 working days to process the return. 

This article will tell you everything you need to know if you’ve already received a return from the brand: the return process, how to track your return, and which items the policy applies to.

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Does Fashion Nova Accept Returns?

First, can you return Fashion Nova items?

The good news is that Fashion Nova does accept returns. Any returns must be made within 30 days of the original purchase date, include a valid receipt, and have all of the tags still on the item.

Returns may be made in-person or by mail, but only in-person returns will receive store credit.

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What is Fashion Nova Return Policy?

So how to return items to Fashion Nova?

Under Fashion Nova return policy, you have 60 days from the delivery date to request a return. Returns can be requested in-store and online.

Additionally, it must meet the conditions set forth in Fashion Nova’s return policy.

Fashion Nova Return Policy In-Store

The Fashion Nova store return policy suggests that the brand will only accept returns within 30 days of the original date of purchase.

To return a product, find and visit the same Fashion Nova store you made your purchase from or find a store near you from their official page. Bring the product and a Fashion Nova staff member will guide you through the process.

FashionNova.com Return Policy

For returns, the Fashion Nova return policy provides its customers with Fashion Nova return labels. We also recommend that you use the shipping label provided, which will help you track your order and its delivery status.

To return a product, simply attach the provided shipping label to the return packaging and ship it back to the specified address. For more details, visit their Fashion Nova Returns portal. You can also check your Fashion Nova return status via the given link.

Fashion Nova Holiday Return Policy

To attract more shoppers, brands have made tweaks and changes to their return policies during the holiday season. Fashion Nova is no exception.

The Fashion Nova holiday return policy applies to products purchased between November 24th and December 17th. For products purchased during this period, the store allows you to redeem them until January 7 of the following year. This policy also applies to returns in exchange for store credits.

You may also want to check the return policies of other clothing retailers, such as Banana Republic’s return policy and City Outfitters’ return policy.

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What Conditions Do I Have To Fulfil For Fashion Nova Return Request?

All Fashion Nova returns and exchanges are also subject to the following conditions for a hassle-free return and exchange experience.

• It has not been worn, cleaned, or altered.
• The item’s original label is still attached.
• The return package includes the return invoice you received from the returns portal.
• If an item is faulty or defective, it must be returned within the first week of delivery.
• If multiple items are returned, do not group them in a package.
• This order is not a final sale item as these types of orders are non-refundable.

Remember, party wear, bodysuits, beauty products, accessories, swimwear, and makeup are all considered final sales.

Additionally, some items purchased online are subject to in-store returns: non-sale items, dresses, accessories, beauty products, underwear, bodysuits, or shoes.

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Issues After Returning to Fashion Nova

Maybe you’ve returned an item and are now facing a problem like you haven’t received a gift card with a refund. Then, the solution is to check the spam section of the email or contact the store to repost.

Other common problems that may arise after returning items to Fashion Nova are:

• Credit received was lower than expected:

This is because not every returned item gets a 100% refund. Once received, the store inspects it for any damage and decides whether to refund it in full or in part.

• You don’t understand how a refund will work after returning a buy-one-get-one sale:

In this case, the store will distribute the discount among the items applied in the order and refund a prorated amount based on the items you return.

Fashion Nova Refund Policy

According to Fashion Nova return policy, it takes approximately 5-7 business days to process returns. After checking the returned item, they will initiate your refund.

However, please note that for most items, you will only receive a refund in the form of a Fashion Nova gift card or store credit card.

You can also check Fashion Nova Reviews for more information.

Fashion Nova Exchange Policy

Can you exchange on Fashion Nova?

The brand accepts exchange within 30 days of the actual purchase. However, you cannot directly request an exchange at Fashion Nova.

For exchanges, Fashion Nova’s return policy allows you to return using traditional methods and reorder the same item from their website.

Note that some items are marked as “final sale” items. These products are not exchangeable. “Final Sale” items include dresses, bodysuits, shoes, beauty, NovaKids, swim and underwear, sale items, and accessories.

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Conclusion on Fashion Nova Return Policy

That’s all about returns to Fashion Nova.

Fashion Nova has created a particularly effective way to return. This process can be done through the store website’s returns portal, although we encourage you to purchase a return shipping label to get a quicker refund.

However, the store has a good idea of which items can be returned and under what circumstances, which is important before attempting a return.

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FAQs about Fashion Nova Return Policy