Fashion Nova’s fashion retailer is a brand, and now Fashion Nova sells accessories and beauty products in addition to clothing for women. Bought something from Fashion Nova but want to return it now? Fashion Nova’s returns system works with a portal and a label that customers need to purchase in order to return them. This article will tell you everything you need to know if you’ve already received a return from the brand: the return process, how to track your return, and which items the policy applies to.
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What is Fashion Nova Return Policy?
Under Fashion Nova’ return policy, you have 60 days from the delivery date to request a return. Returns can be requested in-store and online. Additionally, it must meet the conditions set forth in Fashion Nova’s return policy.
Fashion Nova Return Policy In-Store
The Fashion Nova store return policy suggests that the brand will only accept returns within 30 days of the original date of purchase. To return a product, find and visit the same Fashion Nova store you made your purchase from or find a store near you from their official page. Bring the product and a Fashion Nova staff member will guide you through the process.
FashionNova.com Return Policy
For returns, the Fashion Nova return policy provides its customers with Fashion Nova return labels. We also recommend that you use the shipping label provided, which will help you track your order and its delivery status. To return a product, simply attach the provided shipping label to the return packaging and ship it back to the specified address. For more details, visit their Fashion Nova Returns portal. You can also check your Fashion Nova return status via the given link.
Fashion Nova Holiday Return Policy
To attract more shoppers, brands have made tweaks and changes to their return policies during the holiday season. Fashion Nova is no exception. The Fashion Nova holiday return policy applies to products purchased between November 24th and December 17th. For products purchased during this period, the store allows you to redeem them until January 7 of the following year. This policy also applies to returns in exchange for store credits.
You may also want to check the return policies of other clothing retailers, such as Banana Republic’s return policy and City Outfitters’ return policy.
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What Conditions Do I Have To Fulfil For Fashion Nova Return Request?
All Fashion Nova returns and exchanges are also subject to the following conditions for a hassle-free return and exchange experience.
- It has not been worn, cleaned, or altered.
- The item’s original label is still attached.
- The return package includes the return invoice you received from the returns portal.
- If an item is faulty or defective, it must be returned within the first week of delivery.
- If multiple items are returned, do not group them in a package.
- This order is not a final sale item as these types of orders are non-refundable.
Remember, party wear, bodysuits, beauty products, accessories, swimwear, and makeup are all considered final sales. Additionally, some items purchased online are subject to in-store returns: non-sale items, dresses, accessories, beauty products, underwear, bodysuits, or shoes.
How to Return to Fashion Nova?
Fashion Nova’s return policy states that if you purchased an item, you can return it within 60 days of purchase. However, if you receive a defective, damaged, or incorrect product, you must notify the store within 7 days of the delivery date. For more details, you can also visit the contact us page. Fashion Nova products can be returned in-store or by mail.
Issues After Returning
Maybe you’ve returned an item and are now facing a problem like you haven’t received a gift card with a refund. Then, the solution is to check the spam section of the email or contact the store to repost.
Other common problems that may arise after returning items to Fashion Nova are:
- Credit received was lower than expected:
This is because not every returned item gets a 100% refund. Once received, the store inspects it for any damage and decides whether to refund it in full or in part.
- You don’t understand how a refund will work after returning a buy-one-get-one sale:
In this case, the store will distribute the discount among the items applied in the order and refund a prorated amount based on the items you return.
Fashion Nova Refund Policy
According to Fashion Nova’s return policy, it takes approximately 5-7 business days to process returns. After checking the returned item, they will initiate your refund. However, please note that for most items, you will only receive a refund in the form of a Fashion Nova gift card or store credit card.
Fashion Nova Exchange Policy
The brand accepts transactions within 30 days of the actual purchase. However, you cannot directly request an exchange at Fashion Nova. For exchanges, Fashion Nova’s return policy allows you to return using traditional methods and reorder the same item from their website. Note that some items are marked as “final sale” items. These products are not exchangeable. “Final Sale” items include dresses, bodysuits, shoes, beauty, NovaKids, swim and underwear, sale items, and accessories.
Fashion Nova has created a particularly effective way to return. This process can be done through the store website’s returns portal, although we encourage you to purchase a return shipping label to get a quicker refund. However, the store has a good idea of which items can be returned and under what circumstances, which is important before attempting a return.
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